Shipping & Handling
Can I Track My Order?
After purchasing a Marmalade Lion item, you will receive a shipping notification e-mail with your Marmalade Lion tracking information (note: this is a separate e-mail from your order confirmation e-mail!). If you have not received this information within 3 business days (M-F), lease reach out to firstname.lastname@example.org
How Much Does Shipping Cost?
Depending on what you purchase, we offer a flat rate of $12.50 or $7.50 for standard shipping on every item to any destination within Australia. You can also expedite your item via Express Post to receive your item within 1-2 business days. For express shipping costs, please send us an email and we can give you a shipping quote on the same day of your email. The cost will depend on which state the item is to be sent to.
Do You Ship Internationally?
Yes! For International Shipping, please send us an email and we are happy to provide you with a quote. International orders typically take 5-10 days to arrive. (Please note that customers are responsible for any duties/customs fees). For international returns/exchanges, the shipping costs must be covered by the customer. For international orders, you are not required to pay GST on the purchase, so your price will be at a 10% discount to the advertised price.