After purchasing a Marmalade Lion item, you will receive a shipping notification e-mail with your Marmalade Lion tracking information (note: this is a separate e-mail from your order confirmation e-mail!).
If you have not received this information within 3 - 5 business days (M-F), please reach out to email@example.com. The only exception to this is if you have purchased an item that is on PRE ORDER. For an update on the status of these items, please refer to the product you purchased description page.
We offer a flat rate of $14.95 for standard shipping on every item to any destination within Australia. Free shipping is available on purchases over $175.
You can also expedite your item via Express Post to receive your item within 1-2 business days, depending on your state. You can select this option at the checkout page.
For super mats, please send us an email at firstname.lastname@example.org, and we will email you a quote as soon as possible as express post is not available at the checkout. The cost to express post larger items will vary state by state.
Yes, international shipping is available!
Cost for international shipping is automatically calculated at the checkout, and is dependent on the weight and shipping location.
Upon purchasing, you will receive shipping confirmation including a tracking number for you to monitor the delivery status.
International orders typically take 5-10 days to arrive. (Please note that customers are responsible for any duties/customs fees). For international returns/exchanges, the shipping costs must be covered by the customer.